Privacy Policy
How we collect, use, and protect your personal data.
Last updated: 1 March 2026
1. Introduction
Unicert Certification Ltd. ("Unicert", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Data: Name, email address, phone number, company name, job title, and postal address provided through contact forms, quotation requests, or course registrations.
- Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and access times collected automatically.
- Cookies & Tracking: Data collected through cookies and similar technologies (see our Cookie Policy for details).
3. How We Use Your Information
- To provide, maintain, and improve our certification, inspection, training, and assurance services.
- To process quotation requests and respond to enquiries.
- To send service-related communications, updates, and marketing materials (with your consent).
- To comply with legal and regulatory obligations.
- To analyse website usage and improve user experience.
4. Legal Basis for Processing
We process personal data based on: (a) your consent, (b) the performance of a contract, (c) compliance with a legal obligation, or (d) our legitimate interests in operating and improving our services, provided these do not override your fundamental rights.
5. Data Sharing & Disclosure
We may share your data with:
- Accreditation Bodies: Such as Exemplar Global, UAF, or IAF as required by our accreditation obligations.
- Service Providers: Third-party vendors who assist us with IT, hosting, email delivery, and analytics.
- Legal Authorities: When required by law or to protect our legal rights.
We do not sell your personal data to third parties.
6. International Data Transfers
As a global organisation with offices in multiple countries, your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) where applicable.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Certification records are retained in accordance with accreditation body requirements.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to the processing of your data.
- Request data portability.
- Withdraw consent at any time (without affecting the lawfulness of prior processing).
To exercise your rights, please contact us.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Unicert Certification Ltd.
Email: info@unicertification.co.uk